Last updated: 13 12 2025
At ListlyTour, we respect your privacy. This Privacy Policy explains what information we collect when you visit our website and when you contact us to plan a Morocco Private Tour—and how we use it.
1) No account required
You can browse our website without creating an account. We do not require registration to view our tours or content.
2) Cookies
We do not use cookies for advertising, retargeting, or analytics.
If we ever add cookies (for example, analytics or marketing), we will update this page and, where required, request your consent.
Note: Some third-party websites we link to (e.g., maps or social platforms) may use their own cookies. We do not control them.
3) Information we collect
A) Information you provide (only if you contact us)
When you contact us via contact form / email / WhatsApp / phone, you may provide:
- Name
- Email address and/or phone number
- Travel dates, number of days, departure city (e.g., Marrakech)
- Preferences (Sahara, Atlas, Imperial Cities, accommodation level, budget)
- Any other details you choose to share
B) Information collected automatically (basic server logs)
Like most websites, our hosting provider may automatically record:
- IP address
- Date/time of request
- Pages visited
- Browser/device information (user agent)
This data is used for security, troubleshooting, and website performance.
4) How we use your information
We use your information to:
- Reply to your request and send quotes/itinerary proposals
- Plan and organize your private tour (drivers, accommodations, activities)
- Provide customer support before and during your trip
- Maintain website security and prevent fraud/abuse
5) Legal basis (where applicable)
Depending on your situation, we process data based on:
- Your consent (when you contact us)
- Steps before a contract / performance of a contract (when you request a quote or book a tour)
- Legitimate interests (security and basic website operations)
6) Sharing your information
We do not sell your personal data.
We may share limited information only when necessary to deliver your trip, for example with:
- Drivers / guides
- Accommodation partners (riads, hotels, desert camps)
- Activity providers (when booked)
We share only what is required (e.g., names, dates, pickup details).
7) International visitors
If you are visiting from outside Morocco, your data may be processed in Morocco (and possibly other locations used by our email/hosting services). We take reasonable measures to protect your data.
8) Data retention
- Inquiries (no booking): typically kept up to 12 months
- Bookings: kept as needed for trip management and legal/accounting obligations (often up to 5 years)
You can request deletion at any time (see section 10).
9) Security
We use reasonable security measures to protect your information. However, no online system is 100% secure.
10) Your rights
Depending on your location, you may have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to or restrict processing
To request this, contact us at: contact@listlytour.com
11) Children
Our services are not directed to children under 16. If you believe a child has provided personal data, contact us to remove it.
12) Contact
ListlyTour
Email: contact@listlytour.com
Contact page: /contact